A digital supply chain replaces manual processes with connected digital tools. https://greenhousebali.com/container-shipping-by-sea-advantages-and-rules.html By digitizing operations, companies gain end-to-end visibility, allowing for better demand forecasting, faster response to disruptions, and more agile logistics management. DSI Logistics offers a door-to-door solution and safe, on-time delivery. Housekeeping & Safety Compliance Our warehouse operations are strategically located throughout Northern… Continue reading Logistics Management
Logistics Management
A digital supply chain replaces manual processes with connected digital tools. https://greenhousebali.com/container-shipping-by-sea-advantages-and-rules.html By digitizing operations, companies gain end-to-end visibility, allowing for better demand forecasting, faster response to disruptions, and more agile logistics management. DSI Logistics offers a door-to-door solution and safe, on-time delivery. Housekeeping & Safety Compliance Our warehouse operations are strategically located throughout Northern… Continue reading Logistics Management
How recommendation AI could help boost your webshop’s efficiency
The end of the corona-era ecommerce boom and the ongoing impact of supply chain issues has significantly impacted D2C brands, especially those in fashion and apparel. As such, brands must move their focus away from growth towards profitability, adapting their cost base and improving efficiencies. There is not, of course, a single silver bullet solution… Continue reading How recommendation AI could help boost your webshop’s efficiency
Conversational UX for ecommerce: how human is too human?
With the tightened financial times we’re currently living in, businesses are looking to find ways to work more efficiently with what they have and get more value from their existing customers. This has often led to ratcheting up automation across industries. Companies are developing AI solutions to make their online stores more efficient, from automating… Continue reading Conversational UX for ecommerce: how human is too human?
Support, revenue, and data: I want to be wise
As a former customer service manager in a large organization with all the traditional contact channels (email, contact forms, phone, chat, SMS, and socials), I know something about leveraging support data and connecting the organizational dots. Are you reactive or proactive? Most of us are reactive, and that’s okay – or is it? My experience… Continue reading Support, revenue, and data: I want to be wise
ChatGPT for business: general adoption of Generative AIs & Large Language Models and how we’re working with them at Certainly
This blog post was first published on February 2, 2023. This post overviews the adoption and business applications of Generative AI (GAI) and Large Language Models (LLMs), such as ChatGPT, in the market as of February 2023. It will also cover how we are working with them at Certainly. Our ideas will evolve, and we… Continue reading ChatGPT for business: general adoption of Generative AIs & Large Language Models and how we’re working with them at Certainly
ChatGPT, Generative AI, & Large Language Models: a primer
This blog post was first published on January 11, 2023. We are certainly living in an exciting time. We are fortunate to be right at the center of what looks to be the most significant technological shift since the cloud or mobile. If you learn how to leverage this shift, it is a fantastic opportunity… Continue reading ChatGPT, Generative AI, & Large Language Models: a primer
Everything you wanted to know about returns (but were too afraid to ask)
Returns, especially after Black Friday, are a complex and often costly aspect of business in the ecommerce world. They’re also a fact of life. In December 2022, we sat down with Gulnaz Khusainova, CEO & Founder of Easysize, and Sophie Aubard, CEO & Co-founder of yayloh, to chat about the impact of returns, the data around… Continue reading Everything you wanted to know about returns (but were too afraid to ask)
Should you embrace TikTok marketing?
For the past year or so, there’s been one question every marketer’s asking themselves: “Should we start running ads on TikTok?”. The logical follow-up to this question is, “How do we run ads on TikTok?” Well, we’re eager to answer those questions. So, in October 2022, we invited Luke Jonas, CCO of Nest Commerce, to… Continue reading Should you embrace TikTok marketing?
A Handy Guide to Writing Effective Chatbot Copy
Making an incredible bot takes more than just building the flow. You also need effective chatbot copy to ensure that users don’t feel like they’re talking to, well, a robot. To that end, we asked Lucy Samuel, a copywriter who’s done great work with Certainly clients Feastables and Roadrunner, to walk us through the process… Continue reading A Handy Guide to Writing Effective Chatbot Copy