User experience design is a vital element of successful chatbots, helping companies to improve customer engagement and customer satisfaction. Chatbots designed according to the best UX practices can create quality interactions with customers in connection with an inquiry to Customer Service. Users require an instant reply and accurate answers, regardless of the timing or complexity of… Continue reading How To Build A Chatbot: 10 User Experience Design Mistakes To Avoid
Danish AI: How Denmark is Contributing to The World’s Digital Dream
Danish AI innovation is pushing the boundaries of what is possible in the digital age. In this post, we take a look at how Denmark is serving as one of the centers of the AI revolution. Denmark recently ranked fourth in the Digital Economy and Society Index, enjoying a position at the top of the… Continue reading Danish AI: How Denmark is Contributing to The World’s Digital Dream
The Future of Digital Customer Experience. AI as a Business Strategy in Post-COVID-19 Times
Using Digital Customer Experience as a Competitive Advantage Ever catch yourself wondering how to perfect your digital customer experience? It isn’t exactly news that a great experience for customers is a key to success. Happy customers return, don’t churn, and most importantly, refer your business to potential new customers. But in these unprecedented times, it… Continue reading The Future of Digital Customer Experience. AI as a Business Strategy in Post-COVID-19 Times
Certainly Releases Swedish BERT Model, Completing the Scandinavian Trio
Certainly Releases Swedish BERT Model After successfully releasing Danish and Norwegian BERT models, Certainly is ready with a model for Swedish, the Scandinavian language with the most speakers. Certainly’s Swedish BERT model has been trained on a staggering 25 GB of raw text data. This is more than ten times more data than the previous… Continue reading Certainly Releases Swedish BERT Model, Completing the Scandinavian Trio
Certainly Releases the First-Ever Norwegian Bert Model
Certainly Releases the First-Ever Norwegian BERT Model, Improves the Danish Model, and Starts a Model Zoo Initiative Certainly’s open-source Danish BERT Model has sparked quite a bit of interest. Danish newspaper Børsen wrote an article about it, and many Danish data scientists have been involved in discussions about it on GitHub. Many of our customers here at Certainly are… Continue reading Certainly Releases the First-Ever Norwegian Bert Model
Digital HR: How Conversational AI Is Providing Profitable Solutions
Significant advances in a wide variety of digital HR solutions are allowing Human Resources departments and Recruitment agencies to maximize profit and reduce costs. Certainly asked three experts to share their insights into digital HR, and how the industry is adapting to fast paced change. What is the digitalization of HR? Digital HR, or the… Continue reading Digital HR: How Conversational AI Is Providing Profitable Solutions
Build A Bot 101: 10 Steps to Build a Smart Chatbot That Your Customers Will Enjoy Chatting To
When you build a bot it’s important to consider the chatbot’s ability to understand human language and solve the user’s problems. A smart bot should be able to have a human-like conversation and should not ask repetitive questions. Engaging with a smart bot should be something your customers will enjoy. This guide will provide you… Continue reading Build A Bot 101: 10 Steps to Build a Smart Chatbot That Your Customers Will Enjoy Chatting To
Certainly has trained the most advanced Danish BERT model to date
Certainly has trained the most advanced Danish AI language model yet. The Certainly BERT model has been fed with a staggering 1.6 billion Danish words and it is also available as open source. Google’s BERT model is one of the most well-known machine learning models for text analysis. The search giant has released English, Chinese and multilingual… Continue reading Certainly has trained the most advanced Danish BERT model to date
TOP 25 Artificial Intelligence and Big Data News Publications
There are many resources for big data news to keep you up to date on developments in the tech industry, which is why we’ve created the TOP AI And Big Data Publications list. We have gathered top tech publications about latest big data trends including Artificial Intelligence, Big Data and Machine Learning, Deep Learning and trends in… Continue reading TOP 25 Artificial Intelligence and Big Data News Publications
Yes, we can win the AI-race with the current workforce
“How will we win tomorrow if no-one knows that we build world-class products that we are able to distribute fast to the market by making it easy for the current workforce to adopt them right away?” The only logical way for Denmark to not only compete but also to win the AI race is to… Continue reading Yes, we can win the AI-race with the current workforce